1. AGREEMENT
Welcome to our company website (our
corporate information is outlined in our “Contact Us” page, hereinafter
referred to as the “Company" or the "Site").
By using this Site, you agree to be
bound by, and to comply with, these Terms and Conditions unless you offer
different terms that are accepted in writing by Company. You also agree to
comply with any guidelines or rules posted on the Site regarding any Product or
Service. All such guidelines and rules posted are hereby incorporated by
reference into these Terms and Conditions. If you are dissatisfied with the
Site, its content or Terms or Conditions or other legal notices, you agree that
your sole and exclusive remedy is to discontinue using this Site.
PLEASE NOTE: We reserve the right, at
our sole discretion, to change, modify or otherwise alter these Terms and
Conditions at any time. Unless otherwise indicated, amendments will become
effective immediately. Please review these Terms and Conditions periodically.
Your continued use of the Site following the posting of changes and/or
modifications will constitute your acceptance of the revised Terms and
Conditions and the reasonableness of these standards for notice of changes,
whether or not you actually reviewed them. For your information, this page was
last updated as of 03/27/2012. Please read these terms carefully because they
contain legal obligations.
2. PRIVACY
Please review our Privacy Policy,
which also governs your visit to this Site, to understand our practices.
3. COMMUNICATIONS
When you visit our Site, purchase
products or services through the Site, or instigate contact to our customer
service department, you are communicating with us electronically. We will also
communicate with you via email or by posting notices on and updates to the Site.
By using the Site, you hereby agree that all agreements, notices, disclosures
and other communications that we provide to you electronically satisfy any
legal requirement that such communications be in writing.
We welcome your feedback about the
Site. However, any comments, ideas, notes, messages, suggestions or other
communications sent to the Site shall be and remain the exclusive property of
Company, and we may use all such communications in any manner, including
reproducing, disclosing and publishing such communications, all without
compensation to you.
4. ELIGIBILITY
Our Company does not intend the Site
to be used by individuals under the age of 18 (a "Minor") without the
supervision of a parent or guardian 18 years of age or older (a
"Guardian"). Our Company relies upon Guardians to determine if any
content or items available on the Site is inappropriate for the viewing, access
or purchase by such Minors. If a User is a Minor, he/she may use the Site only
under the supervision of a Guardian. If you are making a purchase on behalf of
a business or third party through the Site you must have the authority to bind
them to these Site Terms and Conditions.
By entering any information on this
Site, you represent and warrant that you: (i) are at least 18 years of age or
are using the site under the supervision of a Guardian; (ii) are using your
actual identity; (iii) have provided only true, accurate, current and complete
information; (iv) any billing address and phone number You provide will be the
address and phone number Your credit card bank has on file for you; (v) will
maintain and promptly update the information that you provide to keep it true,
accurate, current and complete; and (vi) are not using the Site for any
improper purpose. If you provide any information that is untrue, inaccurate,
not current or incomplete, or we have reasonable grounds to suspect that such
information is untrue, inaccurate, not current or incomplete, we may suspend or
terminate your account and refuse any and all current and future use of the
Site.
5. CONTINUITY PROGRAMS
Company may offer Continuity Programs
for some of its products to enable products reorders to be processed and
shipped to you at the interval of your choice. By enrolling in a Continuity
Program you are authorizing Company to charge your credit card for the products
selected at the interval you selected, until such time as you cancel your
participation in such program. For example, if you chose to receive a certain
ink products every month, each month this product would be shipped to you on or
about the same date as your initial order ("Renewal Date") and your
credit card would be charged the listed price plus any applicable shipping and
handling charges. In the event that you cancel your membership prior to the
first reorder, you agree that Company may charge your account an amount equal
to the discount you received on your initial order as a result of joining the
Continuity Program.
6. CONFIRMING, CANCELING &
CHANGING YOUR ORDERS AND/OR MEMBERSHIP
For orders that have already been
shipped, You can confirm the date and method of shipment, an estimated date of
arrival, and a tracking number, only if applicable. As long as Your order or
merchandise from Company has not yet entered the shipping process, You can change
the details via telephone. Company will not provide reimbursement for shipping
and handling charges once the order has entered the shipping process. Members
may cancel their Membership in any Continuity Program via email through our
“Contact Us” page. Please note that Memberships must be canceled within 5 days
prior to next Renewal Date due to shipping and management costs. Members are
financially responsible for monthly Continuity Program fees until they cancel.
7. ORDER AND PAYMENT TERMS
You agree that your placement of any
Order and/or membership in any programs offered by Company on the Site is
sufficient to satisfy the Statute of Frauds, and no further writing is
required. Terms of payment are within Company's sole discretion, and unless
otherwise agreed in writing, payment must be received by Company prior to
acceptance of an order and/or Membership. Company may accept payment via Visa,
MasterCard, Discover and American Express (other credit or debit cards may be
added or removed at Company's sole discretion). Check orders are only shipped
after the check clears. Please allow five-business days after we receive your
check for your shipment to take place. Please note we charge either $25 or the
maximum allowable by law for all dishonored checks. Coupons and Discounts: You can only use or redeem one coupon, discount or credit per transaction or order.
Orders are not binding until the order
and/or Membership is accepted by Company and Company may cancel or limit an
order any time after it has been placed in its sole discretion. Company
expressly conditions its acceptance of Your order and/or Membership on Your
agreement to these Terms and Conditions Site Terms.
7.1 FUNDRAISING PROGRAMS
InkMart.com may engage in fundraising programs
and activities with or on behalf of third parties. In such events a separate agreement
shall be executed by the participating parties outlining the terms and
conditions. Not all items listed on or for sale throughout InkMart.com shall be
eligible for fundraising rebates, cash back or discount programs. InkMart.com
reserves the exclusive right to determine which items shall be included or excluded
from such programs.
8. SHIPPING
*Free shipping is offered on ink,
toner and specific office supplies only and does not include office
electronics, printers or copiers. Free shipping only applies within the continental US. Unless otherwise noted, Company will make
best efforts to ship merchandise within 2 to 4 days of the receipt of a
properly completed order, but this is only an estimate. Because of this we have
a 15 business day waiting period before any product will be resent. You
understand that product availability may be limited and particular products may
not be available for immediate delivery. Company shall not be liable for any
loss, damage, cost or expense related to any delay in shipment or delivery.
Title to any product and risk of loss passes from Company to You upon shipment
from Company's facility.
9. RETURNS, REFUNDS AND EXCHANGES
CONDITIONS
If you need to return any product(s)
purchased from Company then you must FIRST obtain a Return Merchandise
Authorization (RMA) number. Along with your RMA, you will be issued a FREE
pre-paid postage label for sending back your cartridges. Please be sure to use
your free pre-paid mailing label. Not using the pre-paid return label will
delay the processing of your refund or replacement considerably.
Returned cartridges must meet the following conditions:
· All returned
cartridges must be at least seventy percent (70%) filled (which we feel is
sufficient to enable a fair test of the quality of the product);
· All OEM cartridges
must be returned unopened in their original packaging. Opened OEM cartridges
may be returned for credit only; and
· All non-defective
products (other than OEM products) must be returned in packaging in an as-new
condition.
Please understand that we are unable
to ship any replacement products or merchandise without first receiving the
suspected defective item for inspection. If you need a replacement product
right away, we suggest you ask for a store credit and place a new order. Your
new order will then be processed immediately.
Please allow up to fourteen business
days to process your return request from the time it reaches our Returns
Department. If upon inspection or testing, a returned item is found to be
defective or inoperative within the warranty period, a replacement item of
equal or greater value shall be shipped to the customer or, at the customer’s
request, a store credit shall be issued totally the amount paid for the
returned items, including applicable taxes and shipping fees.
10. TERMS OF LIMITED WARRANTY
In addition to our One Year RISK FREE
Guarantee, we also warrant to the original customer purchasing such products
directly from our Company that all such products sold will be free from defects
in materials and workmanship affecting form, fit and function. We have to limit
any claim under this warranty to the customer who purchased such product and
only while such customer owns such product. Any claim with respect to such
products where the purchaser seeks a refund of the purchase price must be made
One Year from the original date of shipment by Company. The purchaser can make
claims to receive replacement product for a period of one-year from the
original date of shipment by Company.
The Limited Warranty covers only
defects arising under normal use and does not include malfunctions or failures
resulting from misuse, abuse, neglect, alteration, problems with electrical
power, usage not in accordance with product instructions, acts of nature or
improper installation or repairs made by anyone other than Company. The Limited
Warranty only extends to refunds or replacements of Company products and does
not cover any damage to your printer, computer systems or other devices arising
from your use of our products.
11. DISCLAIMER OF WARRANTIES
You expressly understand and agree
that your use of the site is at your sole risk and that the products and
services are provided on an "as is" and "as available"
basis. Our warranties only cover defects arising under normal use and do not
include malfunctions or failures resulting from misuse, abuse, neglect,
alteration, usage not in accordance with product instructions or acts of nature
or third parties. Except as expressly provided herein we expressly disclaim all
warranties of any kind, whether express or implied, including, but not limited
to (i) implied warranties of merchantability, fitness for a particular purpose,
workmanlike effort, title, and non-infringement; (ii) warranties as to the
operation of site, or the information, content, materials or products included
or offered thereon; (iii) warranties that the site will be uninterrupted or
error-free; (iv) warranties as to the accuracy, reliability, or currency of any
information, content, service, or merchandise provided through the site or that
the content provided on the site is applicable to, or appropriate for use in,
locations outside of the united states; or (v) that the site, its servers, or
e-mails sent from or on behalf of company are free of viruses, scripts, trojan
horses, worms or other harmful components. Any products purchased, material
downloaded or otherwise obtained through the use of the site is done at your
own discretion and risk. You will be solely responsible for any damage to your
computer system or printers or other hardware that results from your use of
this site, our products or opening any email sent by us. No advice or
information, whether oral or written, obtained by you from us or through or
from the site shall create any warranty not expressly stated in these terms and
conditions. Except as expressly stated herein we make no warranty that: (i) any
product or service will meet your requirements; (ii) any product or service
will be uninterrupted, timely, secure, or error-free; (iii) the results that
may be obtained from the use of any product or service will be accurate or
reliable: (iv) the quality of any product, service, information, or other
material purchased or obtained by you through any product or service will meet
your expectations; or (v) any defects will be corrected.
12. PRODUCT DESCRIPTION, TYPOGRAPHICAL
ERRORS, THIRD PARTY SITES
Company attempts to be as accurate as
possible with our product descriptions. However, the company does not warrant that
product descriptions or other content of this site is accurate, complete,
reliable, current, or error-free. Product packaging for items sold through the website may vary from that shown. If a product offered is not as described,
your sole remedy is to return it in unused condition. Prices and availability
of the products and services listed on this site are subject to change without
notice. The listing, description of, or reference to, a product or service on
this Site does not imply that the product or service is presently available.
All orders of products or services are subject to prevailing law, including, as
appropriate, export and import regulations and boycotting restrictions, if any,
imposed by governing bodies having jurisdiction over such orders, products or
services. You should note that product comparisons do not imply that all
products compared are available, or in the case of functional equivalency, that
performance or other characteristics are exactly comparable. In the event a
product or service is listed at an incorrect price due to typographical error
or error in pricing information received from our suppliers, Company shall have
the right to refuse or cancel any orders placed for product or service listed
at the incorrect price whether or not the order has been confirmed and your
credit card charged. If your credit card has already been charged for the
purchase and your order is cancelled, Company shall issue a credit to your
credit card account in the amount of the incorrect price.
The Company is not responsible for the
content of any sites that may be linked to or from this Site. These links are
provided for your convenience only and you access them at your own risk. Any
other web site accessed from this Site is independent from Company, and Company
has no control over the content of that other web site. In addition, a link to
any other web site does not imply that Company endorses or accepts any
responsibility for the content or use of such other web site. In no event shall
any reference to any third party or third party product or service be construed
as an approval or endorsement by Company of that third party or of any product
or service provided by a third party.
13. MODIFICATIONS TO SERVICE
We may modify, suspend or discontinue
any Product, Service or Promotion in our sole discretion without prior notice.
We reserve the right to reject any order you place with us, and/or to limit
quantities on any order, without giving any reason. If we reject your order, we
will generally attempt to notify you using the email address you gave us when
you placed the order.
14. USER CONDUCT
Any conduct by you that in our sole
discretion restricts or inhibits any other user from using or enjoying the Site
(or any linked site) will not be permitted. You agree not to access or attempt
to access the non-public areas of the Site or any other user's
password-protected information or impersonate any person or entity or otherwise
falsely state or misrepresent your affiliation with a person or entity. Your
agree that your data, content, and any information provided or used on Site, as
well as your use of our Site, Products and Services will not infringe or
facilitate infringement on any copyright, patent, trademark, trade secret, or
other proprietary, publicity, or privacy rights (collectively
"Rights") of any party, including the Rights of third-parties; or
contain or promote any viruses, Trojan horses, worms, time bombs or other
computer programming or code that is designed or intended to damage, destroy,
intercept, download, interfere, manipulate, or otherwise interrupt or
expropriate the Site, data, personal information, software, equipment, servers
or content or facilitate or promote hacking or similar conduct.
We may elect to electronically monitor
areas of the Site and may disclose any content, records, or electronic
communication of any kind (i) to satisfy any law, regulation, or government
request; (ii) if such disclosure is necessary or appropriate to operate the
Site; or (iii) to protect our rights or property or the rights of the users,
sponsors, providers, licensors, or merchants.
15. ACCOUNT MAINTENANCE
User accepts full responsibility for
(i) keeping his or her account password confidential and secured, (ii)
restricting access to such User's computer; and (iii) keeping the e-mail
address associated with that account current. User accepts full responsibility
for all activities that occur within such User's account. You agree to
immediately notify us of any unauthorized use of your password or account or
any other breach of security. Company will not be responsible for any loss or
damage arising from your failure to comply with your responsibilities and
obligations under these Terms and Conditions.
We reserve the right to delete or
change any username or password at any time and for any reason. We may suspend
or terminate your account or your use of this Site at any time, for any reason
or for no reason at all. You are personally liable for any orders that you
place or charges that you incur prior to termination.
16. LIMITATION OF LIABILITY
You understand and agree that except
as expressly set forth herein officers, directors, employees, agents, suppliers
or any other party involved in creating, producing, transmitting, or
distributing the site or related products or services (collectively the
"company umbrella") shall not be liable for any direct, indirect,
incidental, special, consequential or exemplary damages, including but not
limited to, damages for loss of profits, goodwill, use, data or other
intangible losses (even if we have been advised of the possibility of such
damages), resulting from: (i) your use or inability to use the site or our
products; (ii) the cost of procurement of substitute goods and services
resulting from any goods, data, information or services purchased or obtained
or messages received or transactions entered into through or from the service (including
any damage to a printer from use of our products); (iii) unauthorized access to
or alteration of your transmissions or data; (iv) statements or conduct of any
third party on the site; (v) or acts of nature, forces, or causes beyond our
reasonable control, including, without limitation, internet failures, computer
equipment failures, telecommunication equipment or other equipment failures,
electrical power failures, strikes, labor disputes, riots, insurrections, civil
disturbances, shortages of labor or materials, fires, floods, storms, explosions,
acts of god, war, governmental actions, orders of domestic or foreign courts or
tribunals, non-performance of third parties, or loss of or fluctuations in
heat, light, or air conditioning or (vi) any other matter relating to the site
however caused and on any theory of liability (including negligence). In no
event shall our total liability to you for all damages, losses and causes of
action whether in contract, tort (including but not limited to, negligence) or
otherwise exceed the amount paid by you, if any, to company or $35.00
(whichever is greater). The foregoing limitations shall apply notwithstanding
any failure of essential purpose of any limited remedy.
17. EXCLUSIONS AND LIMITATIONS
Some jurisdictions do not allow the
exclusion of certain warranties or the limitation or exclusion of liability for
incidental or consequential damages. Accordingly, our liability in such
jurisdiction shall be limited to the maximum extent permitted by law.
18. INDEMNITY
By using the Site web sites you agree
to indemnify Company and the Company Umbrella and hold them harmless from any
and all claims and expenses, including (without limitation) attorney's fees,
arising from your use of the Site web sites, your use of the Products and
Services, or your submission of ideas and/or related materials to Company or
from any person's use of any ID, membership or password you maintain with any
portion of the Site, regardless of whether such use is authorized by you.
19. COPYRIGHT AND TRADEMARK NOTICE
Company reserves the rights and
protections of its respective trademarks and copyrights. Except as expressly
provided, nothing within the Site shall be construed as conferring any license
under our or any third party's intellectual property rights, whether by
estoppel, implication, waiver, or otherwise. Without limiting the generality of
the foregoing, you acknowledge and agree that all content available through and
used to operate the Site and its services is protected by copyright, trademark,
patent, or other proprietary rights of Company and its affiliates, licensors,
and service providers. You agree not to: (a) modify, alter, or deface any of
the trademarks, service marks, trade dress (collectively "Trademarks")
or other intellectual property made available by us in connection with the
Site; (b) hold yourself out as in any way sponsored by, affiliated with, or
endorsed by us, or any of our affiliates or service providers; (c) use any of
the Trademarks or other content accessible through the Site for any purpose
other than the purpose for which we have made it available to you; (d) defame
or disparage us, our Trademarks, or any aspect of the Site; and (e) adapt,
translate, modify, decompile, disassemble, or reverse engineer the Site or any
software or programs used in connection with it or its Products and Services.
Links to the Site without Company's express written permission are strictly
prohibited. The framing, mirroring, scraping or data mining of the Site or any
of its content in any form and by any method is expressly prohibited.
20. INTELLECTUAL PROPERTY INFRINGEMENT
CLAIMS
It is the policy of the Company to
respond expeditiously to claims of intellectual property infringement. We will
promptly process and investigate notices of alleged infringement and will take
appropriate actions under the Digital Millennium Copyright Act
("DMCA") and other applicable intellectual property laws. Notices of
claimed infringement should be directed to: See our company information in the
“Contact Us” section of the website.
21. DISPUTE RESOLUTION
This Agreement will be governed by and
construed in accordance with the laws of our state (refer to our location in
“Contact Us” are of the Site), as it is applied to agreements entered into and
performed therein, and excluding (i) the United Nations Convention on Contracts
for the International Sale of Goods; (ii) the 1974 Convention on the Limitation
Period in the International Sale of Goods; and (iii) the Protocol amending the
1974 Convention, done at Vienna April 11, 1980. Any action brought to enforce
this Agreement or matters related to the Site will be brought in either the
State or Federal Courts Company’s home State and You hereby consent to
jurisdiction and venue in Los Angeles County, California for such purpose,
waive the personal service of any process upon them and agree that service may
be effected by overnight mail (using a commercially recognized service) or by
U.S. mail with delivery receipt to the address you provided to Company).
Notwithstanding anything contained in this Agreement to the contrary, Company
shall have the right to institute judicial proceedings against you or anyone
acting by, through or under you, in order to enforce Company's rights hereunder
through reformation of contract, specific performance, injunction or similar
equitable relief. Any claim or cause of action you have with respect to use of
the Site must be commenced within one (1) year after the claim arises.
22. NOTICE
Except as explicitly stated otherwise,
any notices provided by us may be made by an updated posting on the Site, by
postal mail or by email to the most recent address that you have provided.
Notices to us shall be given by postal mail or e-mail (with a copy by postal
mail): Please refer to our contact information in the “Contact Us” page of the
site.
23. LANGUAGE
It is the express will of the parties
that this agreement and all related documents have been drawn up in English. Es la voluntad expresa de las partes que este acuerdo y todos los
documentos conexos han sido redactados en inglés.
24. SEVERABILITY, NON-WAIVER AND
MERGER.
If any provision of these Terms and
Conditions is held to be invalid or unenforceable, the provision shall be
removed (or interpreted, if possible, in a manner as to be enforceable), and
the remaining provisions shall be enforced. Headings are for reference purposes
only and in no way define, limit, construe or describe the scope or extent of
such section. Our failure to act with respect to a breach by you or others does
not waive our right to act with respect to subsequent or similar breaches.
These Terms and Conditions set forth the entire understanding and agreement
between us with respect to the subject matter contained herein and supersede
any other agreement, proposals and communications, written or oral, between
Company's representatives and you with respect to the subject matter hereof,
including any terms and conditions on any of customer's documents or purchase
orders. Any additional, different or conflicting terms and conditions on any
such document issued by customer at any time are hereby objected to by company,
and any such document shall be wholly inapplicable to any sale made hereunder
and shall not be binding in any way on company.
25. NO JOINT VENTURE, NO DEROGATION OF
RIGHTS.
You agree that no joint venture,
partnership, employment, or agency relationship exists between you and Company
as a result of these Terms and Conditions or your use of the Site. Our
performance of these Terms and Conditions is subject to existing laws and legal
process, and nothing contained herein is in derogation of our right to comply
with governmental, court and law enforcement requests or requirements relating
to your use of the Site or information provided to or gathered by us with
respect to such use.
26. ASSIGNMENT.
Customer may not assign its rights or
obligations hereunder without the express prior written consent of Company.
This agreement shall be binding upon the heirs, successors and assigns of the
parties hereto.